Strengthening Australia’s public service
Management of public services is essential to ensuring they operate efficiently and effectively, delivering public value. Together with public service partners, we bring together a range of interdisciplinary ¹û¶³app with expertise in robust and applied research.
In addition to the way public services are delivered, we’re interested in the capabilities and knowledge needed to provide them. Human resource management, including performance management, is a particular area of research strength.
Associated schools, institutes & centres
Impact
Our public management expertise leads to high-quality and reliable research that improves the way public servants think about public services. ÌýÌý
In partnership with organisational clients, UNSW Canberra’s Public Service Research Group (PSRG) provides new insights into effective public service implementation and evaluation.
The PSRG conducts timely, high-quality and reliable research on public policy implementation. As a result, we deliver world-class executive education and professional development.Ìý
Public Service Research Group
Research within the PSRG focuses on policy implementation in a public service context across four key themes: Capability in Public Services,ÌýComplex Systems, Ethics and Inclusion. We conduct research across a range of disciplinary, methodological and subject boundaries.
Competitive advantage
Research within the PSRG broadly focuses on issues of policy implementation in a public service contextÌýacross four key themes: Capability in the Public Service, Complex Systems, Ethics and Inclusion. Our research crosses a number of different disciplinary, methodological and subject boundaries.Ìý
Capability in the Public Service
This  research brings together work on issues including  human resource systems, performance management, organisational culture, workforce development and project management. 
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Complex Systems
Complex systems have multiple boundaries and feedback loops from which new ways of working can emerge in unpredictable ways. We adapt and apply systems frameworks to support policy design, implementation and evaluation.
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Ethics
Our  ethics research has a firm focus on exploring values, cultures and norms of individuals, organisations and institutions, seeking to understand how they emerge, change and influence practice. 
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Inclusion
This research addresses the  significant barriers to inclusion  that still exist. We're also interested in the different policies, services and mechanisms that have been used to drive equity and social inclusion.
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Successful applications
The School of Business has worked with public servant partners to transform the way they design and deliver public services.
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Study with us
A number of our postgraduate courses draw from our Public Service Management research including:Ìý
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We collaborate with a wide range of university and industry partners including:Ìý
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We releaseÌýaÌýrange of publicationsÌýincludingÌýsubmissions to government,ÌýjournalÌýarticles,Ìýresearch briefs and issues papers. A selection is availableÌýhere:
Our ¹û¶³app
Associate Dean (Lifelong Learning) and Professor in Public Sector Management Strategy
Postgraduate Coordinator and Associate Professor of Human Resource Management